We can ship to virtually any address in the world. Note that there are restrictions on some addresses, and some products cannot be shipped to certain international destinations.
When you place an order over $99, we will ship it to you for free. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
For full details on our delivery options, please see our shipping information.
We understand that the eyewear you bought might not fit as you expected. You may return most new, unopened items within 30 days of delivery for a full refund. Shipping charges are non-refundable, however, we'll pay the return shipping costs if the return is a result of our error (you received an incorrect item).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.